Terms of Service

Welcome to Voya! By accessing and using our website (www.voya.store) and purchasing our products, you agree to comply with the following Terms of Service. Please read these terms carefully. If you do not agree with any part of these terms, please do not use our website or services.

1. General Conditions

• Voya reserves the right to modify, update, or discontinue any part of the website or services at any time without prior notice.
• You agree not to use our products or services for any illegal or unauthorized purpose.
• We reserve the right to refuse service to anyone for any reason at any time.

2. Orders & Payments

• All orders placed through our website are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order due to errors in pricing, product availability, or suspected fraudulent activity.
• Payments must be made in full at the time of purchase. We accept major credit/debit cards, PayPal, and other secure payment methods.

3. Pricing & Product Information

• We make every effort to ensure that product descriptions and pricing are accurate. However, errors may occur. If we find an error in pricing, we will notify you and provide the option to proceed with the correct price or cancel the order.
• Prices are subject to change at any time without notice.

4. Shipping & Delivery

• Shipping times are estimates and may vary due to external factors beyond our control.
• Voya is not responsible for lost, stolen, or delayed packages caused by the shipping carrier.
• For more details, please review our Shipping Policy.

5. Returns & Refunds

• We accept returns within 30 days of delivery for eligible items.
• Refunds are processed after the item is received and inspected.
• For full details, please see our Returns & Refund Policy.

6. Intellectual Property

• All content on our website, including text, graphics, logos, and images, is the property of Voya and is protected by intellectual property laws.
• You may not copy, distribute, or use any content without our prior written consent.

7. Limitation of Liability

• Voya shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• We do not guarantee that our website will be error-free, uninterrupted, or secure at all times.

8. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes shall be resolved in the courts of England and Wales.

9. Contact Information

For any questions regarding these Terms of Service, please contact us at:📧 Email: support@voya.com

By using our website and purchasing from Voya, you acknowledge that you have read and agree to these Terms of Service.